Campaign Pages on Give Lively are for receiving donations for specific causes. These pages only receive donations, no other kind of transaction.

The Core Profile is a unique kind of Campaign Page that is ready to process donations and share with donors immediately after your nonprofit is Give Lively approved. The Core Profile serves as your nonprofit's general purpose fundraising page for donations while you have a Give Lively account.

The other way the Core Profile is unique from your regular Campaign Pages is that it is the only Campaign Page that cannot be closed. The Core Profile remains open to receiving donations for as long as your nonprofit account remains active. All other Campaign Pages can be closed at will which stops them from receiving donations.

This article goes over all Core Profile and Campaign page features. Any differences will be noted in each section.

You can get to the Core Profile by clicking on the "Core Profile" link in the navigation bar, or clicking on "Dashboard.". They both lead to the same page for editing the Basic Information of your Core Profile.

To get to Campaign Pages instead, click on "Campaign Pages" in the navigation bar. This will load a page with a list of all the Campaign Pages you have created. From there you can:

You can duplicate any existing Campaign Page, whether they're still active or they're closed. This will create a new Campaign page with all the same text and donation options as the original, but none of the donor data or donations carry over.

You can only delete a Campaign Page if it has no donations made through it by clicking on the "X" button in the "Campaign Pages" menu. Once a Campaign has received donations it can only be closed. Deleting a campaign page will erase the page and the link to it entirely. This action cannot be reversed.

This section of your Core Profile and Campaign Pages is where you edit the words and settings of the page. The Core Profile also has settings that affect all your nonprofit pages as a whole. Campaign Page settings will only affect their specific pages.

The Core Profile Basic Information page has a few editable fields that will affect your donor's experience with using your fundraising pages. Filling these out will set up your nonprofit's branding and general settings, which should be done before moving on to specific Campaign Page settings.

Every field is listed below with a description on what it does.

The "Public Point of Contact Email" is an important field to fill out. Leaving this blank will mean that donors will not know who to contact if they have questions about the donations they're making, Event tickets they're buying, etc.

Nonprofit admins should put the email address that donors should contact with any questions in this field. Once you do, the email will be displayed in the footer of your pages for donors to see. Hit "Save" when you're done or none of your changes will be kept.

Campaign Pages have more settings to work with, however these settings are specific to just the page. The "Campaign Name, Description, and Goal" tab serves the same purpose as the "Basic Information" tab does on the Core Profile.

Each Campaign Page you make has the following editable fields:

All Campaign Pages can be closed from receiving further donations. The button to do so is located at the bottom of the Basic Information page and is colored in red as this action is not reversible. When the page is closed:

All closed Campaign pages can be seen in their own specific "Closed" tab located in the "Campaign Pages" menu.

This page controls four parts of your Campaign Page and Core Profile settings.

In order to display properly, your logo image should be in JPG format and:

The image you upload for the logo in your Core Profile page will show up on all of your Give Lively pages that display a logo. In addition to that, every Campaign and Event Page has their own Logo section that allows you to upload a different image just for those pages. The Core Profile Logo image is the only one that is set as the default for all pages.

The Primary Media setting is for placing an image or video on your fundraising page. It will be shown above the Mission Statement on your page. You have four options to choose from on what gets displayed.

Selecting "Default Image" will automatically use the image you have uploaded into your Core Profile for the Primary Media slot on your Campaign Page. This means no additional uploading is required.

Selecting "Image" lets you upload an image to display on the Campaign Page you're working on. In order to display properly, the Primary Media image should be in JPG format and be:

The image will not display on mobile devices to help keep your Campaign Page easy to scroll through and read for donors on smaller screens.

You can embed a video on your Campaign Page instead of using an image. Clicking on the video option and the following "Edit" button will show a popup window asking for a link to a video on Vimeo or YouTube. Pasting in a valid link will automatically embed that video onto the page after you click "Save."

Things to keep in mind:

Selecting this option will make it so that no media is displayed above the Campaign Page's description text.

In addition to the Primary Media setting you can also embed a secondary video onto the page. The secondary video will appear above the Campaign Page's description, but below the social media buttons.

This option works just like the Primary Media Video option and includes the same limitations.

The Brand Color field takes the hexadecimal color value you paste into it and applies it to the "Donate" button on your fundraising page. It will also act as the color used when a donor is highlighting different donation options.

Colors that our system detects as too bright will be automatically darkened to a different hexadecimal value to meet the readability standards for our pages.

This image will only appear when sharing the fundraising page link on certain social media websites. Facebook, Twitter, or any other social media platform that provides an embedded preview image for links will use what you upload here for its preview.

In order to display properly, the Social Media Sharing image should be in JPG format and:

The "Donation Amounts and Impact Stories" section of your Core Profile and Campaign Pages allows you to set a custom donation amount for One-Time and Monthly frequencies. A text field is also provided if you want to describe the impact a donation at that tier will have.

Every Campaign Page automatically starts with default donation amounts of $25, $50, $100 and $250. These amounts can be edited, deleted, and more can also be added. You can edit any suggested donation amount by clicking on the pen icon, delete any suggested amount using the trash icon found next to the pen, or create a new suggested amount by clicking on the “+Create New” button at the top right.

The Custom Donation option lets donors donate whatever amount they would prefer, without having to choose one of the suggested amounts. The Custom Donation option can be hidden from the page by clicking on the eye icon. However, please note that your page must display at least one other donation option in order to keep the Custom Donation option hidden. If you delete all your Impact Stories you won’t be able to hide the Custom Donation option.

Whether editing a suggested amount or creating a new one, you can upload an image to appear alongside the suggested donation amount. The ideal image can be in JPG or PNG format and the recommended size is 1200x780px. Any image smaller than 600x390px might not display properly.

The second half of your editing options lets you enter a suggested donation amount and frequency. One-Time and Monthly frequencies can have different suggested amounts and impact stories from each other. The recommended length for an impact story is 75 characters.

Click the "Save" button when you're done making your edits to ensure the changes aren't erased if you navigate away from the window.

You can click on the “Sorting & Frequencies” option next to the “Create New” button to have further control over what donation options are shown to donors when they land on your page. You can turn off one particular frequency if you find it unnecessary for your Campaign, and also have the displayed amounts appear in different orders.

This section lets nonprofit admins ask donors three additional questions before they make their donation. You can ask donors for their mailing address, phone number, and organization name.

Enabling an option opens up two more fields that allow you to make the question required, so a donor cannot make a donation without providing an answer, and display help text to the donor so they can be informed why they're being asked to provide that information.

Nonprofits can collect information from donors that Give Lively reports do not provide by default! You can make these questions in the Custom Questions Library, accessed from the menu through "Custom Questions." You can also make questions within a specific Campaign Page, too!

The Custom Questions Library hosts templates of your questions. You can add questions from the Library to any number of Campaign Pages you create.

You can create questions through the Custom Questions Library or directly through a campaign, the process is the same. In both cases, the new question you make will automatically be saved to the Custom Questions Library.

Custom Questions can also be edited at any time. Edits made to questions that are already being asked on Campaign and P2P pages will update live automatically.

You can set your custom question to be answered in one of three ways:

You can make up to 5 pre-checkout and 5 post-checkout questions. Any questions marked as "required" will stop the donor from checking out until they've been answered. Unanswered required questions will be highlighted in red with help text explaining that the question is required.

Post-checkout questions cannot be set to "required." They appear in an “Additional Information” section on the thank-you page after a donation has been processed.

You can remove any custom question from a campaign with the the “Remove” button. You will still need to click the Save button for the change to take effect.

There are some important things to know when removing a custom question from a campaign:

Any P2P page associated with your campaign will inherit the custom questions you have set for that campaign page. This also means that any changes you make to your custom questions will automatically update and change questions on the associated P2P pages, too.

The Custom Question Responses report is where the answers to all your Custom Questions are found. You can navigate to it by clicking on "Data Reports" and then "Custom Question Responses".

The default date range for the report is the last three months. You can change the date range in the "From"/"To" calendar fields and then click “Apply”. The search bar allows you to find specific charges in the report with filters that can be accessed from the dropdown menu next to the "Search" button. The available filters are:

The “Export CSV” button will send you an email with a link to download the report. The downloaded CSV report will use the same filters you used, if downloading a more limited report is something you'd like to do. The downloaded CSV will include the following data columns:

Important: The answers to Donor Information questions (mailing address, phone number, organization name) are recorded in the Line Items (All) report, not the Custom Question Responses report.

When a donor gives to your organization, a receipt is immediately sent to the donor that:

The 'Thank You’ message, if one is written, appears at the top of the receipt.

Writing a message is optional. Receipts are always automatically emailed to donors once their donations have been processed, regardless of whether a "Thank You" message has been written or not.

The following merge tags can be used when writing your custom "Thank You" message:

An example of an automated thank-you email sent using merge tags in the subject line is:

*|FNAME|*, thank you for your *|DONATION_AMOUNT|* gift!

It will appear as:

Alex, thank you for your $50 gift!

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This field is where you should put in the email address that donors should send their questions to. Any donor that responds to a receipt they're sent will get their email sent to the one in the "reply-to" email field.

Give Lively only sends one receipt email by default, even to donors that have chosen to give on a recurring basis. Only enable this option if you would like those donors to receive a receipt email for every automatic charge they will receive each month.

Once this option is enabled you can then add a custom message to the receipt that just those recurring donors will receive.

A feature available for all fundraising pages, the Live Display is a webpage made for displaying on projectors or large screens at an in-person event. The Live Display shows a Text-To-Donate code if one is assigned to the Campaign Page, and a QR code that people can scan with their phone cameras to automatically open the Give Lively Campaign Page on their phones.

You can enable or disable showing donor names in the Campaign Page's Basic Information section, also known as the “Campaign Name, Description & Goal” tab. On this page the "Show recent donors on live page" checkbox controls whether donor names are shown or not.