Overview
The Users page lists every user account tied to your account. From here, Admin roles can invite or add people, assign roles and locations, trigger a password reset, or remove users who no longer need access.
How to add a user
Open User menu → Users.
Click Add user (plus).
In the add user sheet, enter the required details and assign locations.
Save and confirm the invite or creation flow the product shows.
New colleagues receive whatever email or onboarding step GiveMe5 sends for your account.
How to edit, reset password, or delete
In Actions, choose Edit (pencil) to change locations, role, or profile fields allowed by the form.
Choose Reset password when someone is locked out; they follow the email or dialog flow from there.
Choose Delete (trash) only when you intend to remove access. Owners often cannot be deleted from this screen—delete is disabled or blocked for those rows.
Roles at a glance
Role | Typical capabilities |
Owner | Full control of billing, users, and sensitive actions. Owner rows usually cannot be edited or deleted by a regular Admin. |
Admin | Manage users, Setup, and most operational areas. |
Manager | Operational access without full user-management powers. |
Viewer | Read-focused access; sees the user list but not Actions. |
Exact permissions for each role can still depend on your plan and account type.
What’s on the Users table
Column | What it shows |
Name | Display name and email for the account. |
App access | Review access (role badge when the user can use the main review product) and Listing access when the Google Listing app is enabled for that person. |
Last updated | When their record last changed. |
Last login | When they last signed in (if available). |
Actions | Admin-only: reset password, edit, delete. |
Use search to filter by name, email, role, or location text. Pagination and rows per page help when you have many teammates.
Tips
Keep one Owner reachable for billing and User menu items that only Owners see (Subscription, License usage, etc.).
After changing locations for a user, ask them to refresh or sign out and back in if permissions look stale.
Use search before adding someone to avoid duplicate invites to the same email.
Frequently asked questions
Why is Add user asking me to upgrade?
Your plan’s user seat count is full. Add seats via Subscription / Plans or remove inactive users first.
Can a Manager add users?
No—only Admin (and Owner) see Add user and row Actions. Managers see the directory only.
What happens if I delete a user?
They lose Dashboard access for this business. Historical data they created may remain attributed to the account.