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How to create a givestar account

Step-by-step guide to creating a givestar account on web or the app, including Google and Apple sign-up options and what to do if your verification email doesn't arrive.

Creating a givestar account takes less than two minutes. You can sign up via the website or the app.

Sign up on givestar.io

  1. Go to givestar.io and click Sign Up in the top right corner

  2. Click Use Email and enter your name, email address, and a password, then click Continue

  3. Check your inbox for a verification email from givestar and enter the code

  4. Fill in the remaining details and click Create Account

  5. You'll land on your homepage where you can create your first fundraising page

You can also sign up using your Google account by clicking Continue with Google.

Sign up on the givestar app

  1. Download the givestar app from the App Store or Google Play

  2. Open the app and tap Sign Up

  3. Choose Use Email, Continue with Google, or Sign in with Apple*

  4. Follow the on-screen steps to verify your email and complete your profile

*Sign in with Apple is only available on the givestar app, not on givestar.io.

Verification email not arriving?

If you don't receive your verification email within a few minutes:

  • Check your spam or junk folder

  • Make sure you entered your email address correctly — look out for typos

  • Try requesting a new code from the sign-up screen

  • If you signed up with Google, you won't receive a verification email — use Continue with Google to sign in instead

Already have an account?

If you've donated or fundraised on givestar before, you may already have an account. Try signing in with the email you used at the time — including any old or work email addresses. If you're unsure, use the Forgot password? link on the sign-in page to check.

If you're still having trouble, contact us at support@givestar.io with your name and the email address you're trying to use.

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