givestar.io
givestar.io knowledge base
49 articles
Why does my card get rejected
What is Gift Aid?
What fees are charged on my donation?
What are givestar's processing fees
Can I follow a fundraising page?
Why do I need to share my location with the app?
What is a Platform Tip?
How to create a givestar account
How to report a fundraising page
How to get your QR code?
How secure are contactless donations? (Tap to Donate)
How do I follow another user?
How do I follow a charity?
How do I edit or update a fundraising page?
How do I create a profile?
What is the process of creating a fundraising page on the givestar app?
My page has been deleted
How do contactless donations work? (Tap To Donate)
How can I report a donor / donation
What card types are accepted?
How can I raise for more than one charity?
How can I make my fundraising page private?
How can I hide my donation on a campaign page?
What is Gift Aid?
How can I add offline donations
How and when do the charities get the money I raised?
Can I transfer donations from a JustGiving page?
How can I report or block a user?
Can I make a non-GBP donation?
Can I change my charities once my page has gone live?
How To Create Events
How to find a donation in Charity Admin
How to view campaigns linked to an event in Charity Admin
How to view monthly settlement reports in Charity Admin
How to create a fundraising page on givestar
How to donate to a fundraising page
I haven't received my donation confirmation email
How to make a complaint to givestar
How to use your givestar voucher
Share your fundraising page
Offline donations — what they are and how to add one
Refund Policy
I can't find my charity
Direct Debit - cancellation
My charity is a CIC, can we use givestar?
Can I use Tap to Donate?
Saving a fundraising page (givestar app only)
What information do we need to onboard your charity?
How to onboard your charity to givestar