If you’ve received a donation but it isn’t visible on your fundraising page yet, there are a few common reasons why this might happen:
If you’ve received a donation but it’s not appearing on your fundraising page, please check the following:
1. Allow 1–2 minutes
Donations can take 1–2 minutes to reflect after payment is successfully completed.
2. Refresh the page
Try refreshing your browser to update the page total.
3. Clear cache or use an incognito window
Cached pages can sometimes delay updates.
Clear your browser cache, or
Open your fundraising page in an incognito/private window and check again.