If your item was purchased online and:
Is faulty or damaged and is covered by a warranty period,
Is not an item from one of the brands listed here which are covered by those respective manufacturers' warranties,
Please provide the following details so we can address it quickly.
Your full name
Your order number
A detailed description of the fault
Images of item/s
using the dedicated messaging resource accessed by clicking the icon located at the bottom of glama.Co and our Help Centre.
Or if you're already talking to us through our messaging resource, please provide the above details there.
All returns must be to the original purchase location. Items purchased online cannot be returned instore.
If we find that the item is not faulty or damaged, it is your responsibility to retrieve the item/s. glamaCo will not pay to send these item/s back to you.
If you purchase an item with a warranty, please ensure that you complete any warranty registration information contained within the packaging within 7 days of receiving your delivery to ensure the warranty is valid.