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What do I do if an item I purchased instore is faulty?

Updated over 2 weeks ago

If your item was purchased instore and:

Please return to the store of purchase with your original receipt or bank statement for the item/s as well as the actual faulty item/s and our customer service team will be able to provide assistance for you.


All returns must be to the original purchase location. Items purchased instore cannot be returned online.
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Please retain your original receipt as proof of purchase.

If you purchase an item with a warranty, please ensure that you complete any warranty registration information contained within the packaging within 7 days of receiving your delivery to ensure the warranty is valid.
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