Quick Answer
Once your order ships, we'll send you a confirmation email with your tracking link so you can follow your package every step of the way.
I can't find my tracking email
A few things to check:
Your spam or promotions folder
The email address you used when placing your order
Search your inbox for "GLO Melanin"
Still don't see it? Your order may still be processing, and you'll receive tracking information as soon as it ships.
My tracking link doesn't work
No worries! It can take up to 24-48 hours for the shipping carrier to activate your tracking after your package leaves our warehouse.
If it's been longer than that, let us know and we'll be happy to help.