Once we receive your claim, we'll review your usage details, photos, and information to determine whether it qualifies under our 30-Day Money Back Guarantee.
If we need any additional details, we'll reach out before making a decision.
What's next?
After the review, we'll let you know whether your claim has been:
Approved
Declined
Placed on hold while we gather more information
If your claim is approved, we'll explain the next steps, including any refund instructions.