We're so sorry your order didn't arrive in the condition you expected.
If your package or product was damaged during shipping, we're here to help.
What should I do?
Please contact us as soon as possible and include:
Your order number
Photos of the damaged item
Photos of the shipping box
Photos of the shipping label
The more details you can share, the faster we can review your claim.
What's next?
Once we've reviewed everything, we'll work with you to find the best solution based on your order and our policies.