Skip to main content

Why was my claim denied?

If your claim wasn't approved, it means it didn't meet one or more of the requirements of our 30-Day Money Back Guarantee.


Common reasons a claim may be denied

Claims may not qualify if:

  • The request was submitted before the 30-day usage period was completed

  • The product was not used consistently or as directed

  • Before and after photos were not provided

  • Required information wasn't provided

  • The claim does not show no results after 30 days of use

If you have questions about the decision, feel free to contact our team. We'll be happy to explain the outcome and answer any questions.

Did this answer your question?