The work instructions, cases, tasks, forms and comments that you add to Gluu are accessible via our native Android and iOS apps. This means that the users on your account can download the app and log in using the same username and password that they use when logging in via a web browser. 

Users will then see the activities, work instructions and tasks that are they are responsible for via their roles:

Now you're ready to start working.

When a user signs in, they will see all the activities that are connected with their role(s). In other words, all the activities that are placed in the process diagram swimlanes of their roles will show here.

Activities with tasks show first. This includes all kinds of tasks (both recurring tasks and tasks from cases) and then alphabetically if there are no active tasks.

You also have the option of viewing activities based on which process they belong to (this is done by clicking on the icon with 4 squares in the top right corner).

Clicking an activity lets you see the tasks, work instructions and comments associated with the activity. 

Clicking 'Instructions' lets you read the work instructions - or even watch any video that has been uploaded to this:

Clicking 'Comments' lets you view the latest comments, reply to comments and add new comments. You are able to see comments both on an activity level and overall company level.

This is useful for capturing ideas and issues related to the activity. Comments will be shared with everyone who has the role, or with the process editor team. This depends on the process notification settings: Managing change and comment notifications by process.

If the user clicks a task that has a form, then the form shows and can be filled in. Click the attachment icon to upload images or take photos with your device.

This way users can document deviations and add proof when completing a registration or a task:

TIP! To delete irrelevant images swipe the image left and a delete option will show.

Once the user clicks 'Complete', the task and registration are submitted. These are stored in a non-deletable format:

TIP! When you are in the task list, you can swipe left to set the task to be 'in progress' and swipe right to complete it.

You can also work with cases in the app, if you navigate to 'Cases' in the menu. Here you see all running cases relevant to your role and you can complete tasks or start new cases from a case template.

To start a new case click on the plus button in the bottom left corner and select the relevant case template. Give it a name and it is ready to be started.