All Collections
General questions
Identify available connectors on a station
Identify available connectors on a station
Updated over a week ago

The Electra application provides a range of information about each station's connectors.

🔌 Types of connectors used on the station

  • On the Home page's map: click on the pin of a station, then View station details

  • Scroll down the menu Places and connectors by clicking on the ➕ button

  • The connectors fitted to each seat are represented by pictograms

In the example above, 01 and 02 are fitted with a CCS connector and 02 is also fitted with a Type 2 connector.

💡 Click here to understand the pictograms illustrating the different types of connectors


🚦 Connectors availability

The app also provides real-time information on the availability of spots and connectors at a station.

From the selected station details, in the Places and Connectors menu, several statuses may appear:

🟢 Available in green

🟠 Booked or In Use in orange

🔴 Out of service in red

💡 When a connector is in use, if a second connector is associated with the same slot, the latter becomes unavailable. There can only be one charging session in progress per slot.

For any further information, please send us an email at help@go-electra.com ⚡️

Did this answer your question?