Skip to main content

I haven't received my reward voucher

Written by Thea Esguerra

Reward vouchers are sent to the email address linked to your GoJoe account. If yours hasn’t arrived, check your spam, junk and trash folders first. You can also whitelist GoJoe emails so they always land in your inbox.

If the voucher still isn’t there, our support team can help. Just share the email address on your GoJoe account, the reward you redeemed, and roughly when you redeemed it.

Did this answer your question?