All Collections
Frequently Asked Questions
How do you determine the condition of an item?
How do you determine the condition of an item?

Brand New | Open Box | Barely Used | Gently Used | Loved

Amanda Brown avatar
Written by Amanda Brown
Updated over a week ago

Brand New – Item will be in original packaging and/or have the tags still on it and show no signs of ANY use.

Open Box -- Box has been opened and item may or may not have been removed. These products are typically floor models or returns that have been inspected for safety, functionality and cleanliness. Flaws, if any, will be minor. The original box may not be included.

Barely Used – Item will show minimal signs of use and may not have the original packaging or tags. 

Gently Used – Item may show some signs of use, like minor scratches or stains, but will still be in perfect working order (e.g. battery operated functions all work properly), unless otherwise noted in the comments and/or pictures.

Loved – Item shows signs of wear in the form of tears, fabric stains or fading, and may be missing pieces.  Some features or functions may not be working properly, but if the item is not working properly it will be noted.

Did this answer your question?