Frequently Asked Questions
By Amanda and 1 other2 authors46 articles
- Why shop at GoodBuy Gear?
- What is your quality control and inspection process?
- Does the manufacturer's warranty apply?
- Is there a first time customer discount?
- What does open box mean?
- Do you price match?
- How do I add GoodBuy Gear items to my Babylist Registry?
- How can I troubleshoot issues with claim submissions and responses on GoodBuy Gear?
- What are your delivery / shipping options?
- What is the Return and Cancellation Policy?
- Do you sell car seats?
- How do I find what I'm looking for?
- Where are you located?
- How do you determine the condition of an item?
- How does GoodBuy Gear work?
- How do I create a wishlist or favorite list?
- Can you hold an item for me?
- What should I expect with local delivery?
- How long does shipping take?
- What happens if I purchase an item that is later recalled?
- Where do you pickup?
- What are the hours at the GoodBuy Garage?
- Can I change my order from a Warehouse Pick-up to Shipping?
- Why isn't my promo code working?
- How does the price drop feature work?
- Can you deliver to apartments?
- Email Subscription Policy
- Can I pay in person or over the phone?
- Can I talk to a person?
- Who are your Certified Reseller brand partners?
- What if you cannot list all my items?
- How do I sell with you?
- What type of gear can I sell?
- How do I donate or recycle items you don't accept?
- How do I get paid?
- Can I sell my used car seat?
- What if some of my items don't sell?
- How much do you charge for a pickup or drop-off?
- How do you set prices for your gear?
- Can I drop off my items?
- Can I donate my items?
- Why is my login not working?
- Why can't I see the products I have listed with you in my profile?
- What are GoodBuy Bucks?
- When do I get paid?
- How much do I get paid?
