Frequently Asked Questions
By Amanda and 1 other2 authors49 articles
How does GoodBuy Gear work?
How are you different from other used gear marketplaces?
Can I talk to a person?
What if you cannot list all my items?
How do I sell with you?
How does Seller Insurance work?
What type of gear can I sell?
Can I sell with you if I live out of state?
How do I donate or recycle items you don't accept?
How do I get paid?
Can I sell my used car seat?
What if some of my items don't sell?
How much do you charge for a pickup or drop-off?
How do you set prices for your gear?
Can I drop off my items?
Can I donate my items?
Why is my login not working?
Why can't I see the products I have listed with you in my profile?
What are GoodBuy Bucks?
When do I get paid?
How much do I get paid?
Do you sell car seats?
How do I find what I'm looking for?
What are your delivery / shipping options?
Where are you located?
How do I know the item will be safe?
How do you determine the condition of an item?
How do I add items to my Babylist Registry?
How do I pay with Apple Pay?
How do I create a wishlist or favorite list?
Do you ship items out of state?
Are the prices listed negotiable?
Can you hold an item for me?
What should I expect with local delivery?
How long does shipping take?
What happens if I purchase an item that is later recalled?
What is the Return and Cancellation Policy?
Does the manufacturer's warranty apply?
Where do you pickup?
What are the hours at the GoodBuy Garage?
What if I can't pick up my item?
Can I change my order from a Warehouse Pick-up to Shipping?
Is there a first time customer discount?
Why isn't my promo code working?
How does the price drop feature work?
Can you deliver to apartments?
Is it OK to buy a used breast pump?
Email Subscription Policy
Can I pay in person or over the phone?