Some features mentioned in this article are only available to Goose OS customers - please get in touch with support@goose.pet if you'd like more information on how to upgrade.
New Features
👩🏻💻 Front Desk Booking
Offer restriction overrides: Maintain rate optimization, occupancy, and pet attribute rules while allowing your front desk team to override and book
Allow admin users to override the following when booking a new boarding reservation stay, editing an existing boarding reservation, or adding a room add-on
Rate optimization rules
Occupancy
Pet count
Pet weight
Allow admin users to override the following when booking a new daycare reservation
Rate optimization rules
Occupancy
Pet count
Pet weight
📈 Reports
Cash Report: shows the payments made in the specified date range allocated to each type of item
The cash report shows subtotal (tax and tip reports can be found separately)
Tax (cash) Report: shows the tax payments made in the specified date range allocated to each type of item
📧 Communications
Send post-check-in alerts: let pet parents know that their pet is safely checked-in
Feature Enhancements
💻 Dashboard Navigation
Checkout warning: pop-up warning to alert admin users that they are leaving a payment page with an unpaid balance
Payment page: easier one-click navigation to the payment page from the dashboard
📈 Reports
Exports: more information at your fingertips with new fields added to financial exports
Date and time are in your facility's time zone
Pet owner information is now included
Pet information is now included
Order ID and invoice ID are now included
A link to the order within the admin portal is now available
Date filters: Report and Export date ranges are now inclusive - data from all dates within the selected date range will now display/export
Revenue Report: renamed from Sales Report
Revenue Export: renamed from Sales by Service Date Export
Pet columns were removed from the export that were previously causing multiple rows per invoice item and pet
Payment Type Report: renamed from Payments by Transaction Date Report
Displays subtotal information only
Does not include credit or wallet-type payments
Primary service grouping was removed for more streamlined navigation
👋🏼 Meet & Greet
Consumer booking: Logged-in pet owners are shown temper test options for their pets based on the pets’ Meet & Greet status.
Passed: meet & greet not required
Scheduled before the next booking's start date: meet & greet not required
Scheduled after the next booking's start date: meet & greet required
Failed: unable to book
📋 Tasks
Updated functionality: select activities to view, download, or print
📦 Packages
Multi-location sharing: package credits sold at any of your locations can now be viewed and used across all associated locations
Reporting: the location where the credits were purchased is included on the Payment Types export