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August 2024 - What's New pt. 2
August 2024 - What's New pt. 2
Huong Pham avatar
Written by Huong Pham
Updated over 4 months ago

New Features

  • Retained Deposits Report - view deposits retained from cancelled reservations. The Retained Deposit is allocated to the date of the cancellation.

  • Cleared Deposits, Who's Here - view deposits collected from in-house pets to be released by check-out date

General Improvements

Communications

  • Added email templates that can be sent immediately after check-in or check-out

  • Added email and SMS templates for scheduled and rescheduled grooming appointments

Pet Owner Booking

  • Daycare - improved visibility into availability

  • Pet owner booking experience

    • Allow facilities to restrict specific pets from booking online. Pet parents will be directed to contact the facility

  • Improved log-in flow for pet owners not logged in

  • Improved information about Meet & Greet requirements

Grooming

  • Show groomers' available minutes on the grooming schedule

  • Smart Scheduling - show suggested days for grooming requests that came in as part of a boarding or daycare stay

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