If your package tracking has not updated and shows that it is currently held at customs, please donāt worry. Customs clearance can sometimes take longer depending on the number of packages being processed and the procedures in your country.
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ā³ Customs processing time
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Delays during customs clearance are common and do not always mean there is an issue with your package. Please allow some additional time for the package to be reviewed and released.
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š Need further assistance?
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If your package remains stuck at customs for an extended period or you are concerned about the status, we recommend contacting your local customs office or courier directly. They will have the most up-to-date information and can let you know if any additional action is required from you.
We hope your package arrives safely soon!