If your tracking status shows "Delivery Attempted" or "Unsuccessful Delivery", it means the courier was unable to deliver your package.
This can happen for several reasons, including an incomplete address, missing delivery details, or being unavailable during the delivery attempt.
📞 Contact the carrier
We recommend contacting the shipping carrier directly as soon as possible. They may be able to arrange a re-delivery or provide instructions for collecting the package from a local facility.
📍 Check your shipping address
Please review the shipping address saved in your Picky account and make sure all information is correct and complete.
Helpful details include:
Apartment or unit number
Building name
Floor number
Gate code
Delivery instructions
The more detailed your address is, the easier it will be for the courier to locate you.
📱 Keep your contact information updated
Make sure your phone number and email address are up to date so the courier can contact you if there are any issues with delivery.
⚠️ Important
Picky does not manage or control the delivery process. Once a package has been shipped, delivery timelines and delivery attempts are handled by the shipping carrier.
Repeated delivery failures caused by incorrect or outdated shipping information may result in a temporary pause or restriction on your participation in future campaigns.
We recommend regularly checking your tracking information and updating your account details to help avoid delivery issues in the future.