You can now track your shipment directly in the Picky app once your product has been shipped.
🔍 Track from My Shipments
Step 1: Go to My Page → My Shipments
Step 2: Select the shipment you're looking for
Step 3: View your shipment status and copy your tracking number from the Shipment Details page. You can use the tracking number on a tracking website to view the latest delivery updates
🔍 Track from My Events
Step 1: Go to Events → My Events
Step 2: Find the campaign you're looking for
Step 3: Tap View Details to see detailed shipping status and shipment updates
Step 4: View your shipment status and copy your tracking number. You can use the tracking number on a tracking website to view the latest delivery updates
⚠️ Haven't received tracking information yet?
Picky does not ship campaign products directly. We receive shipping and tracking information from our brand partners once products have been dispatched.
If you have not received tracking information yet, it means the brand has not shipped your product yet. Shipping timelines may vary depending on the size of the campaign and the brand's logistics processes.
While we ask brands to ship products within 4 weeks, unforeseen circumstances can occasionally cause delays. If a delay is expected to exceed the standard 4-week timeline, we will notify all affected users by email.
Once your product has been shipped, you will also receive:
An email containing your tracking number
A review deadline based on the estimated delivery date
Any content submission deadlines related to the campaign
Don't worry — you'll always be given sufficient time to receive your product, create your content, and complete your campaign requirements.