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Getting Started with the Inbox
Getting Started with the Inbox

Check out what's possible in your Grayscale Inbox

Sam Abello avatar
Written by Sam Abello
Updated over a week ago

Trying to figure out what all is possible in the Inbox? Look no further!

Inbox Features

  • Change your Inbox view

  • Mark messages as Unread

  • Edit conversation followers


Inbox Views

By default, you'll be presented with My Inbox but you can change your inbox view by clicking on My Inbox. You can switch to any of the below options:

  • Assigned to me – Only conversations with candidates that are assigned to me

  • Unread – Unread conversations I'm following

  • Unassigned – Only conversations that have not been assigned

  • All – All open conversations for the organization

  • Awaiting response – All open conversations awaiting response

  • Archived – Conversations that are no longer active

  • Blocked – Conversations that have been blocked by you or your team


Mark Messages as Unread

To mark a message as Unread, click the three vertical dots in the upper right-hand corner next to the Follow/Unfollow button then click MARK UNREAD.


Edit Conversation Followers

To make adjustments to the conversations Followers, click the three vertical dots in the upper right-hand corner next to the Follow/Unfollow button then click VIEW DETAILS. Now, simply add or remove your teammates to or from this conversation.

Having multiple followers is super helpful, especially if you're going to be out of office and want to make sure someone is notified that this candidate has responded.


Ready to check out all the 1:1 Messaging Features?


Have questions? Feel free to chat us below!

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