Inbox | 1:1 Messaging

Option 1: Open the chrome extension while not on a candidate page to go directly to the Inbox

Option 2: Open chrome extension while on a candidate page, then click the ‘hamburger’ menu on the upper right to navigate into your Inbox

Green - Coworker messages to candidates

Blue - Your messages to candidates

White - Messages received from candidates

Immediately start typing a freeform text into the “Send Message...” box

After crafting your message, click “Send” to immediately message the candidate

Options: First Name, Last Name, Scheduling (link)

Seamless way to pull candidate information directly from Grayscale or your ATS into a text message

Visit our Help Center Article on Snippets: Here

Use this icon to insert pre-made templates

Use this icon to schedule your 1:1 mesages

Use this icon to add nudges to your 1:1 messages

If you text a candidate, you’ll automatically be following them. You can follow additional candidates by clicking the blue “Follow” button next to their name, or unfollow them by clicking it off

If you are receiving unwanted or inappropriate correspondence from a candidate, you can "Block" them.