0:01 – If you ever need assistance with something or your experiencing technical difficulties, our support team is available Monday through Friday 9 a.m.

0:08 – To 5 p.m. Eastern for all of your support related questions. You can send them a chat or email them at support@grayscaleapp.com.

0:17 – We have a team of customer support managers, and as you can see here their typical reply time is less than five minutes, but please be patient and know that we will answer any questions you may have as quickly as possible.

0:29 – We also have a ton of articles in our Help Center that will walk you through answers step by step so feel free to check those out as you get started with Grayscale.

0:38 – And that concludes all of our training videos on SAP Success Factors and Grayscale. Happy texting y'all!