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I cannot log in
Updated over 10 months ago

To effectively access your Green Nation account, please ensure that you're using a phone number or email associated with your account. Here are some key steps to follow if you encounter login issues:

  1. Internet Connection: Verify that your internet connection is stable and strong enough to support the login process.

  2. App Version: Ensure that you have the latest version of the Green Nation app installed on your mobile device. The app can be updated or downloaded from the App Store or Google Play Store.

  3. Recovering Account Details: If you've forgotten your passcode or phone number, account recovery must be done through a mobile device. Recovery via a tablet or computer is not supported.

  4. Service Status: In case of persistent issues, check the Green Nation Status Page for any notifications of outages or planned maintenance that might affect your ability to log in.

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