Accessing the Billing System
Ensure Your Organization is Created
Before upgrading, confirm that your organization has already been created within the Greencast Connect App.
Visit the GreenCast connect Website
To upgrade or manage your organization's subscription, follow these steps:
Visit the GreenCast Connect web page or go directly to our billing portal if you already have an account.
Tap the Manage Account button at the top-right corner of the screen.
Log in to your Organization or create one in the app if needed.
Select Your Organization
Once logged in, select the organization you want to upgrade.
The screen will display key details, including:
Organization Name
Organization Address
Current Subscription Plan
Upgrading Your Subscription
After selecting your organization, you will see two upgrade options:
Advanced Plan – $50/month
Pro Plan – Custom pricing
Bonus for Pro Users with Spiio Sensors:
When you upgrade to Pro and use Spiio soil sensors, you gain access to App.Spiio.com on your desktop. This powerful platform offers real-time monitoring and detailed insights, including:
Dashboard with analytics, GDD tracking, and personalized widgets.
Sensor Overview & Map View for easy location tracking.
Weather Monitoring with events and forecasts.
Turf Growth Monitor with GDD application tracking.
Pest Risk Monitor showing pest risk levels.
Data Explorer with downloadable charts.
Threshold Settings to receive custom alerts.
To proceed with an upgrade:
Choose either Advanced or Pro
If upgrading to Advanced, the system will take you to the billing portal to enter payment details.
If selecting Pro, follow the on-screen steps to contacting customer support.
Confirm your selection and submit payment.
Managing Payment & Billing Details
Once you have selected your organization, select Manage Your Subscription:
Update your payment method (credit card, bank details, etc.).
Download invoices for your records.
Change billing contact information if necessary.
Subscription Changes & Renewal
If you upgrade your plan at GreenCastConnect.com, changes will take effect immediately.
Subscriptions automatically renew unless manually canceled through the billing portal.
You can review the next billing date and plan details at any time.
Cancel Subscription
Visit GreenCastConnect.com, log in using your organization's email and select your organization under Manage Account in the top right corner:
Select Manage Your Subscription in your organization's homepage.
Next to your current subscription plan there will be an option to Cancel Subscription.
Select Cancel Subscription.
Your subscription will be canceled, but is still available until the end of your billing period.
If you change your mind, you can renew your subscription.
Final Step – Refresh the App
After upgrading, refresh the GreenCast Connect app on your phone to apply the changes.
You can do this by:
Pulling down on the screen to refresh.
Closing and reopening the app.
Once refreshed, your new subscription features will be active.
Need Help?
If you experience any issues with billing or subscription management, reach out to GreenCast Connect Support through the app’s Help & Support section under Settings.