If you've experienced less than satisfactory service or simply want to provide feedback to your lawn care provider, Your GreenPal account makes it easy to leave or edit reviews directly through your dashboard. Here’s how you can share your experience and help maintain the quality of services offered from the community of lawn care companies that pay to operate their business on the GreenPal network.
Leaving a Review
Access Your Schedule: Log in to your GreenPal account and navigate to "My Schedule" in your menu. You can log in here.
Select the Appointment: Tap on the appointment you want to review. This option is available immediately after the service has been completed.
Editing a Review
Go to My GreenPal: Click "My GreenPal" in your menu.
Edit Your Review: Find the review you previously left and click "Edit" next to it to make changes.
Direct Link to Review Page
If you have trouble finding the right page, ensure you are logged into your account. Once logged in, use this direct link to go straight to the review section: Review Page.
Tips for Leaving Reviews
Be Honest and Constructive: Your feedback is vital in helping the independent lawn care company operators improve their services and assist other users in the community in making informed decisions.
Detail Your Experience: Include specifics about what aspects of the service were unsatisfactory and how they could be improved.
Need Further Assistance?
If you encounter difficulties navigating the site or if the link does not work, ensure you are logged into your account. If problems persist, please do not hesitate to ask the chatbot inside of your account for further assistance.