If you need to remove your credit card information that you added to your Lawn company's merchant account, follow these steps.
It's important to note that GreenPal does not handle your card details as that was entered directly into the lawn company's card processor account you hired, here is how to remove that.
Please ensure you don't have any future services scheduled with your lawn service before proceeding.
Step-by-Step Guide
Cancel Future Appointments: First, cancel any scheduled appointments you booked with your current lawn service. This ensures that they will not apply any future charges to your card.
Navigate to 'My Details'
After canceling all appointments, log in to your GreenPal account.
Go to the "My Details" section in the menu.
Delete Your Account: Scroll down and tap "Delete My Account." This action will remove your credit card information from their card processor and your account.
Trouble Accessing the Page?
If you encounter any issues navigating to the deletion page, use the following link after logging into your account: GreenPal Account Management.
Make sure you are logged in before clicking the link.
Need Further Assistance?
If you have any more questions or need further assistance, engage with the chatbot inside of your account.