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Override the Owing Amount of Memberships

Groovio Team avatar
Written by Groovio Team
Updated over 6 months ago

When a student has an overdue membership payment, you can now manually override the owed amount before processing the payment or canceling the membership.

How to Adjust the Owed Membership Amount

  1. Go to Manage Studio > Students

  2. Select the student with the overdue membership.

  3. Click the Memberships tab.

  4. Click Process Payment or Cancel Membership.

  5. Manually enter the new owed amount.

  6. Confirm the update.

This gives you more control over outstanding balances and makes handling overdue payments much more flexible.

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