We have created some how to marketing for the student app for you to market and send to your students to make it easier for them to know how to do things in the app. I have also attached this as a file so you can track when you schedule posts if required.
DOWNLOAD APP
We are excited to be bringing you a new booking system for all future classes…. GROOVIO
To book you will need to download the app, create an account, search and connect to our studio
Links below to download the app:
Message us if you have any queries
· Add Links to stories to app
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☐ Scheduled Post DATE: 0 Month YEAR
HOW TO CONNECT TO A STUDIO
To ensure you are connected to our studio so we can process bookings and purchases we need you to connect your student profile. ➕
*If you book a class or make a purchase yourself you will automatically be connected.
1. In Groovio App search studio name
2. Click Connect to Studio
3. Done!
This will ensure we can view your profile on the back end
ATTACH A SCREENSHOT OF YOUR STUDIO PROFILE FROM GROOVIO STUDENT APP
☐ Scheduled Post DATE: 0 Month YEAR
HOW TO BOOK A CLASS
Book all your future classes easily with us through our new app Groovio! All classes can be found under schedule and are self-explanatory but if you need some extra help we have written instructions and a video to guide you through making your first booking!
1. Open the Groovio app and go to the studio
2. Click View Schedule (Select a correct location if multiple location studio)
3. Select the date for the first class
4. Click on the relevant class
5. Click to Book Now
6. Click Accept on any Important Information
7. Alter Booked For if booking for a family member
8. Tick Box Pay in Full if wanting to not just pay deposit
9. Tick Box Accept Waiver Policy
10. Click Pay Now
11. Enter Payment Details (if they have a purchase option that can be used on this class it will come up as an option to select)
12. Tick Box Save for future Groovio payments if wanting to use the payment method in the future
13. Click Pay Button
We can’t wait to see you in a class soon
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☐ Scheduled Post DATE: 0 Month YEAR
HOW TO BOOK A PRIVATE/FUNCTION (SERVICES)
Book a private/function directly through the Groovio App through the Services section, if there is not a time/date available that suits you, send us a message and we can see what we can do
Click the Studio Profile Button
Click View Services
Select chosen Service
Answer questions and select the instructor
Select the date and time
Click Book Now
Pay for class
This is automatically approved, if cancelled you will receive a full refund and email notification.
Download the Groovio app now or contact us to organise your next function with us
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☐ Scheduled Post DATE: 0 Month YEAR
HOW TO VIEW PROGRESS/HOMEWORK
Check where you are up to in class through the Groovio app! Your instructor will be marking this as you go so you can see anytime where you are up to in your class.
Follow the below instructions or the video to find your progress.
Click on the Upcoming Class
Scroll down to Progress
Select View next to the class you want to view
You may also see a homework section! Make sure to check there if your instructor has given you things to work on at home
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☐ Scheduled Post DATE: 0 Month YEAR
HOW TO PURCHASE PRODUCTS
Easily get your hands on products available from the studio via our Groovio App, you don’t even need to be in the studio to purchase!
Go to Groovio profile
Click on the shopping basket icon
See all available products, add them to the cart and purchase
You will get a notification when products are ready for collection from the studio
Happy shopping and we can’t wait to fit you out with all your pole and aerial needs
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☐ Scheduled Post DATE: 0 Month YEAR
HOW TO PUT CREDIT ON YOUR ACCOUNT
Top up your account with credit so you are ready for the next term release or to easily save for those pair of heels you have been eyeing!
Groovio has a wallet feature that will store money on your account to use for anything, follow the steps below to top up your account.
Go to Groovio profile
Click on the user profile image (top left corner)
Click on My Wallet
Enter the amount you want to place on your account
Click Add Money
Pay with payment details
We can’t to see you walk in for those heels soon
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☐ Scheduled Post DATE: 0 Month YEAR
CHATS
Keep connected with your classes with chats built into Groovio, make sure to have your notifications turned on so you don’t miss anything!
Go to Groovio profile
Click on the chats icon
See all your class chats here!
You will be automatically added to any class you enrol in
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☐ Scheduled Post DATE: 0 Month YEAR
HOW TO EARLY CANCEL A CLASS
Manage your own schedule and let us know if you need to miss a class for the term by cancelling the class yourself! By doing this before the class occurs you will receive a free make-up class to use on a similar class before the term ends.
1. Click on the upcoming class in the app
2. Scroll across to the required session and click Cancel Class
3. Confirm you wish to cancel the class
4. *If a Makeup class is available you will see this below
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☐ Scheduled Post DATE: 0 Month YEAR