If you’ve received an authorized link to connect your TikTok Shop to Growi, you're almost there—but it's important to complete the entire onboarding flow. If you don’t finish it fully, we won’t be able to authenticate your shop on our end.
Here’s exactly how to do it:
Step 1: Open the Authorized Link
You should have received a TikTok Shop authorization link from the agency or platform you're working with. Open that link in a browser.
Step 2: Log in to Your TikTok Shop
Once the page opens, log into your TikTok Shop account using your admin credentials. This will initiate the app authorization process.
Step 3: Complete the Full Onboarding Flow
This part is important. After logging in, TikTok will take you through a 3-step onboarding flow:
Slide 1: Overview of what the app will access
Slide 2: Permissions confirmation
Slide 3: Final confirmation and completion
🚨 Important:
After Slide 1, TikTok will send you an email saying you’ve installed the app—but that doesn’t mean it’s fully connected.
If you stop before Slide 3, we won’t be able to authenticate your shop on Growi.
Please make sure to go through all 3 slides and click through to the final confirmation. Once that's done, your TikTok Shop will be successfully linked to Growi.
Need help or not sure if your connection went through? Reach out to our support team—we’re here to help you get set up properly.