💡Important to know:
To manage your property’s users, go to Settings > Users.
You have full control over your user profiles and their access to your property.
This article is part of a series:
User settings (this article)
In this article
This article covers adding and removing users as well as resetting a user’s password.
💡 To manage your property’s users, go to Settings > Users.
Add a new user
To add a new user, go to Settings > Users, click on the Add user button, enter the new user’s email address, and click on Add.
The new user will receive an account creation email containing a link to set up a password. Once this password has been set, the new user can use it, along with their email address, to log in to the system.
⚠️ To add a new user to multiple properties, log in to each of the properties separately and follow the necessary steps, as detailed above. Once complete, they will be sent a single account creation email.
Remove a user
To remove a user from your property, go to Settings > Users and next to the user’s Name and Email address, click on Remove.
⚠️ To remove a user from multiple properties, log in to each property separately and complete the necessary steps, as explained above — if you require assistance, please contact our support team or open Chat in the app.
Reset a user’s password
To reset a user’s password, go to Settings > Users, and next to the user’s Name and Email address, click on Reset password.
The user will be sent a password reset email which they can use to reset their password.
💡 Users can also reset their password by clicking on Don’t remember your password? on the login page.