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Fix upload or sync issues

A
Written by Annice Slater
Updated over 2 weeks ago

If your session is taking a long time to upload or seems stuck:

  • Keep the app open until the upload finishes.

  • Don’t close your laptop or quit the app while it’s saving.

  • If it gets stuck at “Uploading…”, try refreshing the page or clicking Upload again from the dashboard.

⚠️ Important: Deleting the app will permanently delete any recordings that haven’t finished uploading.

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