Skip to main content
All CollectionsSupportive ToolsReminders
No notification of habit reminders from Habitify on iOS : Troubleshooting
No notification of habit reminders from Habitify on iOS : Troubleshooting
Habitify avatar
Written by Habitify
Updated over 6 months ago

Habit tracking has become an integral part of self-improvement for many individuals. Among the various apps available, Habitify stands out due to its user-friendly interface and robust features. However, users occasionally encounter issues, such as not receiving habit reminders. If you're facing this issue on iOS, don't worry—this guide will help you troubleshoot and resolve it.

Verify Notification Settings for Habitify

The first step is to ensure that notifications are enabled for Habitify in your iOS settings:

  1. Open the Settings app on your iPhone or iPad.

  2. Scroll down and select Habitify.

  3. Tap on Notifications.

  4. Make sure Allow Notifications is toggled on.

  5. Ensure that the notification options like Alerts, Sounds, and Badges are enabled as per your preference.

Ensure Background App Refresh is Enabled

Habitify requires background app refresh to deliver timely notifications:

  1. Open the Settings app.

  2. Tap on General.

  3. Select Background App Refresh.

  4. Ensure Background App Refresh is turned on.

  5. Scroll down and make sure Habitify is enabled.

Check Focus Modes and Do Not Disturb

iOS Focus modes (including Do Not Disturb) can silence notifications:

  1. Open the Settings app.

  2. Tap on Focus.

  3. Check if Do Not Disturb or any other focus mode is enabled.

  4. If enabled, either disable it or allow notifications from Habitify during the focus mode.

Ensure Your Device Has the Latest Updates

Operating system and app updates often contain fixes for bugs and issues:

  1. Open the Settings app.

  2. Tap on General.

  3. Select Software Update to check for and install any available iOS updates.

  4. Visit the App Store, search for Habitify, and ensure the app is updated to the latest version.

Reinstall Habitify

If the above steps don't work, try reinstalling the app:

  1. Press and hold the Habitify app icon on your home screen.

  2. Tap on the Remove App option.

  3. Select Delete App to uninstall.

  4. Open the App Store and reinstall Habitify.

  5. Log back in and check if the notification issue persists.

Check Internet Connection and Device Storage

Stable internet connection and sufficient device storage are crucial for notifications:

  1. Ensure your device is connected to a stable Wi-Fi or cellular network.

  2. Go to Settings > General > iPhone Storage to check available storage. Free up space if necessary.

If none of the above steps work, the issue might be more complex. Contact Habitify support for further assistance at contact@habitify.me or via the in-app chatbox.

Did this answer your question?