Who is Times Ticking?
Times Ticking is Hampden’s authorized service partner for vintage Hampden watches and pocket watches.
They specialize in the restoration and maintenance of heritage timepieces, including antique Hampden models produced prior to the modern Hampden relaunch (2025).
If you own a vintage or antique Hampden, Times Ticking is the best place to restore it to working order.
What types of Hampden watches can Times Ticking repair?
Times Ticking exclusively services:
Vintage Hampden wristwatches and pocket watches
Historic models originally manufactured under the Hampden and Dueber-Hampden brands
If your watch is a new Hampden (2025 or later), please refer to our Warranty & Service page for repair or replacement information.
If you have a Union or Custom Logo watch, we recommend taking it to a trusted local jeweler or independent watch repair shop for assistance. These watches were produced under a limited one-year warranty and are no longer serviced by Hampden. While we don’t provide direct repairs for these models, a skilled watch technician can often replace batteries, movements, or other components to help keep your piece running beautifully.
How do I send my vintage Hampden in for repair?
Click “Begin Your Watch Repair.”
Complete the short online form.
You’ll receive shipping instructions via email.
Package your watch securely and drop it off with your preferred carrier (UPS, FedEx, USPS, DHL).
For international customers: shipments handled by your local carrier will transition to the U.S. Postal Service for final delivery.
What types of repair work are offered?
Times Ticking’s vintage restoration team offers a wide range of services, including:
Movement cleaning, oiling, and regulation
Mainspring, stem, and crown replacements
Case refinishing and crystal replacement
Dial restoration and hand re-illumination
Water-resistance checks and gasket replacement
Custom fabrication of obsolete parts
Their goal is to preserve the character and integrity of your vintage Hampden while restoring its performance and longevity.
How long does a vintage repair take?
Most vintage repairs take 4–8 weeks, depending on condition and parts availability.
Times Ticking will provide an estimated turnaround time once your watch has been evaluated in-person.
How do I get an estimate?
Visit timesticking.com/hampden-watch-repair and submit your form to receive shipping instructions.
After your watch is inspected, you’ll receive a complimentary estimate before any work begins.
What if parts are no longer available?
Times Ticking specializes in custom part fabrication and restoration for vintage Hampden pieces.
If an original part cannot be sourced, their watchmakers can often handcraft or retrofit a compatible component to restore function.
Is there a warranty on vintage repairs?
All vintage Hampden repairs completed by Times Ticking include a 2-year warranty on parts and labor, honored directly through their service center.
Can I visit Times Ticking in person?
Yes. Times Ticking’s physical location is in Layton, Utah, and they accept both in-person and mail-in vintage Hampden repairs from customers worldwide.
What address should I use to ship my watch to Times Ticking?
Please mail your timepiece to:
Times Ticking Repair Center
265 N. Main Street, STE D315
Kaysville, UT 84037
United States
Phone: 801-991-1097
Email: sales@timesticking.com
This is Times Ticking’s official address for all Hampden watch repairs and shipments. They accept deliveries from USPS, UPS, FedEx, and DHL. Please include your provided repair reference number and ensure your timepiece is securely packaged using a trackable shipping method for safe delivery.