Summary
You can now set a division’s interface language to Spanish, with more language options coming soon. All interface elements, so buttons, the system itself, emails, exports, and reports are translated automatically. The RAMS documents, and any content generated by a user, will not be translated but can be added in the desired language.
Who can use this feature?
🏢 Plans:
RAMS plans: all Medium Team plans and above
Training Register: Standard plans and above
🧑💼 Admins: Account and division admins can change the language setting
👷 Users: All users within a division will see the interface in the language set by their admin
Language and option currently available
Spanish: translated interface, emails, exports and reports.
Division-level translations: the translation is done on the division-level, any user accessing the translated division will see it in the selected language.
More languages are coming soon. Let us know which languages you’d like us to prioritise!
Key details
The language setting is division-specific. Different divisions can use different languages.
Content (i.e. RAMS wording, notes etc.) is not translated
When the language is changed, existing document versions remain in the previous language. New versions of documents will use the new language.
Who is this available for and what is required
Account and division-level admin: can enable it in Settings > Business details
Configuration: requires your account manager to enable feature on request. Might involve additional data migration to set up translated content libraries, as content isn’t translated.
Divisions: There is no limit to how many divisions your can choose to translate, but you might have a limit on the number of divisions on your plan.
How to change your division’s language
To set the language for your division:
Go to Settings ⇒ Business details ⇒ Localisation
Select your preferred language from the dropdown menu
Scroll down and click Save
Once saved, all users in that division will see the interface in the selected language.
What is translated?
When you change your division’s language, the following are translated:
All interface elements: navigation menus, buttons, labels, form fields, and system messages
Emails: approval requests, digital signature requests, reminders, and other automated notifications
Reports and exports (excluding users-provided content e.g. training notes, document titles)
What is not translated?
💡 Important: This feature translates the HandsHQ interface and system-generated messages only, NOT the content of your documents.
RAMS customers
The RAMS content, i.e. what you see on the final RAMS PDF (risk descriptions, sequence of operations, custom content libraries, etc.) is not automatically translated. This is regardless whether you’re using the standard HandsHQ RAMS/CPP library, or have your own custom content.
As this feature is available on the Medium Team plan and above, most eligible customers already have a custom content library, which will need to be translated.
To have the RAMS itself in Spanish, or any other language, you will need to create a separate, translated content library/Risk Register, and upload it into the relevant division.
Please speak to your account manager for further configuration and data migration advice. You might need to set up a new division and a new content library to support a full end-to-end translated setup.
Training Register customers
User-provided content, such as booking notes training notes, course and role names are not translated.
Languages coming soon
We’re working on adding more languages to HandsHQ. If your team needs a specific language, let us know — your feedback helps us decide what to prioritise.
For additional support or questions about this feature, please reach out to us via the Intercom chat box or email hhqcustomersuccess@hsi.com