**Please note that customers can still sign up for the portal using the traditional methods of an emailed invite or from the Review & Pay link**
In order for your customers to sign up to the customer portal without an emailed invitation, they will need the following information:
Your unique portal link ( yourbusinessname.haulerhero.com )
Account Number
Invoice Number
Direct your customer to the portal website
Select the "Don't have an account? Create one now" button
Enter the Account Number & Invoice Number
(If your account numbers have a combination of letters & numbers, the entry box will recognize any type of entry. Example: HH-19669 / HH19669 / 19669)
Select Verify Account
If it's a match, the system will confirm and ask how the customer would like to sign up for the portal (what login will they use)
Single Sign-On (SSO) available for Microsoft, Gmail & Facebook or Email & Password combo
Recommendations:
To make it easier for your customers to access the correct website, we suggest adding your unique customer portal link in the invoice note section.
Add a sign-up option on your website. Include instructions for customers to create a portal account using their invoice and account numbers.