Hauler Hero does not offer Customer Success support for hardware, but we can share our learnings from our Hauler Heroes. Heroes include Fleet Operations Directors, General Managers, Owner Operators and Drivers with experience in the truck. We welcome feedback from you if something works better for your fleet.

Recommended Galaxy Tab A9+ 4GB(RAM) + 64GB Storage (the larger model does not have data)

Operating System Android 7.0+

Screen Size 10in+

RAM 2GB Minimum

3GB Recommended

Storage 32GB Storage

Processor Quad-core

Processor Speed 2GHz

Network Capacity 4G or 5G (preferred)

PLEASE MAKE SURE THE TABLETS YOU BUY ARE 4G/5G CAPAPABLE: Sometimes it's hard to tell from an online listing. It's better to double check before you purchase than find out later that they are not.

You will need a data plan added to the tablet through a local cellular provider. Always check the coverage map for your driver’s routes to ensure you select the best plan for your operation. Verizon is usually the best option, but some areas have better results with T-Mobile or AT&T. Your carrier will often give you tablets for free with a data subscription. You should sign up immediately once placing your deposit for Hauler Hero, and pause your data subscription pending your go-live.

A few of our customers are using a Verizon business plan - it’s a data pool that the tablets share or you can get unlimited in some deals. Cost for data ends up being about $20/tablet and we encourage you to start looking at Verizon or your best local coverage provider (ATT, TMobile) first before buying tablets. Often the data carrier will throw in the tablets for next to free with new data plans.

https://www.havis.com/catalog/Mounting_Bases-864-1.html

Choose based on your cab design, space constraints, safety requirements, visibility, convenience to grab and pull in and out of cradle without difficulty to charge again, policies around charging in the truck or in the break room, etc.
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