To add a hold navigate to the customer's detail page, select the services tab.
Select the three dots next to the location you need to place a hold on and then select 'Vacation Hold'.
In the box that pops up, select 'Add hold'.
Complete the information about the hold (all fields are required) and select 'Save'.
Once you save your vacation hold you will be able to see the vacation hold indicated next to the customers name and also by an indicator on the location.
Your work orders will display as HOLD
Your invoice will prorate the difference. NOTE: If you add a hold after you've created the invoice you will need to regenerate the invoice.