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Suspended Accounts - Proration Options

Proration can be configured from the Billing Profile, Customer's profile & Account groups.

Updated over 2 weeks ago

Suspension Proration

Proration can be configured from the Billing Profile, Customer's profile & Account groups.

From the Customer's profile:

From the Billing Tab, select the 3 dot more menu next to Billing details:

Select On (prorate them while suspended) / Off (charge them while suspended) - Inherit from Billing Profile

To Disable / Enable proration on an account group or aging bucket -

Select the 3 dots in the upper right corner of the Group

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