Suspension Proration
Proration can be configured from the Billing Profile, Customer's profile & Account groups.
From the Customer's profile:
From the Billing Tab, select the 3 dot more menu next to Billing details:
Select On (prorate them while suspended) / Off (charge them while suspended) - Inherit from Billing Profile
To Disable / Enable proration on an account group or aging bucket -
Select the 3 dots in the upper right corner of the Group





