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How to download Facebook data for collection

This article explains how to download your Facebook direct messages from Meta so they can be uploaded through the Hearsay Extractor.

Updated over 2 months ago

This article shows the steps to download your Facebook data file from Meta’s Accounts Center. You’ll select your account, include messages, and generate a downloadable JSON file. Use the table of contents below to jump to any step in the process.


Step 1: Go to Meta Accounts Center


Step 2: Start the download process

Click Download your Information.


Step 3: Select your account

Select the Facebook account(s) you would like to download.


Step 4: Choose data type

Click Specific Types of Information. Select Messages, then click Next.


Step 5: Set export options

Select a Date Range, choose Format required is JSON, and click Create files.


Step 6: Wait for download email

You’ll receive an email when your download is ready. Meta may take 24–72 hours to create and send the file.


Step 7: Download your file

Once you receive the email from Meta:

  1. Click Download your Information and download the created file.

  2. Save the file to your computer or to an external hard drive.


Next steps

Once your export is complete, continue to one of the following articles based on how you plan to share your data:

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