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How can I set automated follow-ups for my outreach emails?

This article explains how to schedule automatic follow-up messages for your influencer outreach on Heepsy.

Written by Sarah

Setting a Follow-Up

  1. From a project, profile, or search result, click "New email" to open the email composer.

  2. In the email modal, switch on the "Follow-up" toggle.

  3. Click the "Next" button to move to the follow-up setup screen.

  4. Customize your Follow-Up message

  5. Select the date or delay after the initial email to send the follow-up.

  6. Choose whether to send the follow-up to:

    • All recipients, or

    • Only those who opened the first email (recommended for higher relevance).

  7. Click Send to confirm and schedule your outreach + follow-up flow.

Canceling Pending Follow-Ups

  1. Go to the relevant project and open the List tab.

  2. Apply the Outreach filter for "Pending" to locate creators with a scheduled but not-yet-sent follow-up.

  3. Click the creator's row to open their Creator Card.

  4. From the Creator Card, edit or cancel the pending follow-up email.

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