If you're having trouble signing into the Retail Partner Portal, there may be a quick fix.
Step 1: Clear Your Browser’s Cookies and Cache
Issues with signing in are often caused by outdated or corrupted browser data. Clearing your cookies and cache can resolve this.
Here’s how to do it:
Open your browser’s Settings or Preferences.
Find the section for Privacy or Browsing Data.
Select the option to Clear Cookies and Cache.
Restart your browser and try signing in again.
Step 2: Try a Different Browser or Device
If clearing cookies and cache doesn’t work, try accessing the portal from a different browser (e.g., Chrome, Firefox, Safari) or device.
Step 3: Still Having Trouble?
If you're still unable to sign in:
Make sure you're using the correct login credentials.
Check your internet connection.
Contact support through the chat icon in the bottom right of the screen.