You can view and update billing information as needed via the Helios platform.
View your billing information
Navigate to the bottom left corner of the Helios platform.
Click on Account Settings.
In the Account Settings menu, select Billing and Plans.
Here, you can review your current plan details, renewal date, payment method, billing information, and recent invoices.
Update payment method or billing information
Start on the "Billing and Plans" page in your account settings.
To edit any billing information, click on the “Update Information” button.
To edit or add a payment method, click on “Add payment method” button.
Heads Up: The "Update Information" and "Update payment method" will lead you to the same place.
You will be redirected to the our payment partner’s portal (Stripe). You will make your changes here.
View previous invoices
You can view invoices in two places:
On your “Billing and Plans” page
Under “Billing information”, you can see your most recent invoices, as well as the date of the invoice, the amount and its status.
To view the invoice or more details, click on the “open in new tab” icon directly next to the date and the invoice will be opened.
From here, you can pay the invoice, download a PDF version of the invoice or view even more details.
Directly on our Stripe portal
Under “Invoice History”, click into an invoice. You can also search through your invoice history.
From here, you can pay the invoice, download a PDF version of the invoice or view even more details.