If you're seeing a "Theme license expired" message, it means the Atlas app embed hasn’t been activated or your subscription isn’t recognized. Here’s how to resolve it quickly.
Step 1: Turn On the Atlas App Embed
Go to Online Store > Themes
Click Customize next to the Atlas Theme
In the editor, click the App Embeds icon (puzzle piece on the left)
Find Atlas: AI Store Builder
Toggle the switch ON
Click Save
Once the app embed is activated, your theme license will be validated and the error message will disappear.
Step 2: Confirm Your Atlas Subscription Is Active
In your Shopify Admin, go to the Apps section
Click into Atlas
On the left sidebar, select Subscription
Then click the Usage tab at the top
Check your Current Plan — if you see a green label (e.g. “$49/mo – Pro Plan”), your subscription is active
If no plan is active, click Upgrade Plan or re-subscribe to Atlas
Still having trouble? Reach out to support with a screenshot of your Subscription page and the link to your store and well take care of you.
Support email :support@helloatlas.io