Skip to main content

Reimbursements

Use this article if you have been asked to buy something for a Landing home with your own money, so you know how to get that money back.

Who this is for: Hosts and Cleaning Companies who have been explicitly asked to make a purchase with their own money.

Only buy with your own money if Landing has asked you to

Purchases for a Landing home are made on your PEX Card. See What is a PEX Card?.

A reimbursement is the exception, not the normal route. There are only two situations where you should spend your own money:

  • The job description explicitly asks you to pay with your own money and states you will get reimbursed.

  • You have a direct instruction from your Area General Manager, or from Landing in chat.

If neither of those applies, do not buy anything with your own money.

Start a chat with Landing instead and they will sort out how the purchase should be made.

A purchase you make on your own initiative will not be reimbursed.

How to request your reimbursement

  1. Send a photo of your receipt through the Landing Host Chat.

  2. Tell Landing you need a reimbursement added.

  3. The amount is added to your job as a reimbursement.

What your receipt must show

Your receipt must show all of the following, and every part of it must be clear and easy to read.

  • The purchase date

  • The store name

  • The store address

  • An itemized list of the items purchased, including the price of each item

  • The grand total paid, including taxes

When you will be paid

Your reimbursement is included in that job's pay.

It is deposited into your account when you are paid for the job, on the normal payout schedule. See Landing Host Pay for when that is.

Did this answer your question?