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How do I recover my credentials to access to the app?
How do I recover my credentials to access to the app?
Updated over 2 months ago

Don't worry; write to us at support@mivest.io indicating that you don't remember how to access it. It is crucial that you include your ID number and full name in the mail.

Our team will attend and manage your request as soon as possible.

Remember that a new registration process is not necessary; Vest does not allow you to have more than one active account.

In case you do not remember your password, you can follow the instructions below:

  1. Login to the application.

  2. Click on log in.

  3. Then, I forgot my password.

  4. Enter your login email and follow the step-by-step instructions.

If you are logged in, you can close the application by clicking on your profile picture > close application and following the above mentioned steps.

Remember that the recovery email expires, so you must go through the process again to receive a new one if you do not use it immediately. If you do not receive the email in your main inbox, check your Spam folder or request a new one.

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