Our support team is available 24 hours a day, 7 days a week. Whether you have a question about your account, a rule you want to clarify, or an issue that needs resolving, we are here to help.
Before Reaching Out
We recommend checking the FAQs first. Our Help Centre covers the most common questions in detail and in many cases will get you an answer faster than waiting for a reply.
Contact Channels
Discord (Fastest Response) www.hexfundeddiscord.com
Discord is the fastest way to reach us. Once you join, open a support ticket and a member of our team will be with you as quickly as possible. This allows our staff to communicate with you in real time and gather any information needed to resolve your issue efficiently.
Email support@hexfunded.com
For less urgent queries, you can reach us by email and our team will respond as soon as possible.
What to Include
To help us resolve your query as quickly as possible, please include the following when you reach out:
Your registered email address
Your order ID or account number (if relevant)
A clear description of your question or issue
We are committed to providing genuine, fast support at every stage of your journey with us. You will always be speaking with a real person who understands trading.