Skip to main content

What domains must be allowed to access AI Tools?

To use AI Tools the following URLs will need to be allowed (whitelisted) through your school or district filters.

Tim Zaccaria avatar
Written by Tim Zaccaria
Updated over 2 weeks ago

Many schools and districts use filters to prevent access to some websites. If you have trouble accessing AI Tools, your school may have web filters in place, and certain URLs that AI Tools requires to function are being blocked.

Please ask your IT department to clear the following domains through network filters and proxies:

  • hmhco.ai

  • app.hmhco.ai

  • static.hmhco.ai

  • fs.hmhco.ai

  • fonts.googleapis.com

  • content.googleapis.com

  • fonts.gstatic.com

  • accounts.google.com

  • apis.google.com

  • docs.google.com

  • ajax.aspnetcdn.com

  • cdnjs.cloudflare.com

  • checkout.stripe.com

  • api-us1.scanii.com

  • firehose.us-west-2.amazon.com hmhco-ai-user-files.s3-us-west-2.amazonaws.com

The following URLs are optional but will help you access different tools within the app:

  • intercom.io

  • api-iam.intercom.io

  • widget.intercom.io

  • nexus-websocket-a.intercom.io

  • nexus-websocket-b.intercom.io

  • js.intercomcdn.com

  • intercom.help

  • goo.gl

  • classroom.google.com

  • analytics.google.com

  • lh3.googleusercontent.com

  • bam.nr-data.net js-agent.newrelic.com

Some AI Tools allow export of content to Writable. If your district has puchased Writable, see this article for additional domains that will need to be allowed.

If your school or district IT person has questions about why any of these are required or would like more information about how they're used, please have them email us at help@hmhco.ai.

Did this answer your question?