Many schools and districts use filters to prevent access to some websites. If you have trouble accessing AI Tools, your school may have web filters in place, and certain URLs that AI Tools requires to function are being blocked.
Please ask your IT department to clear the following domains through network filters and proxies:
hmhco.ai
app.hmhco.ai
static.hmhco.ai
fs.hmhco.ai
fonts.googleapis.com
content.googleapis.com
fonts.gstatic.com
accounts.google.com
apis.google.com
docs.google.com
ajax.aspnetcdn.com
cdnjs.cloudflare.com
checkout.stripe.com
api-us1.scanii.com
firehose.us-west-2.amazon.com hmhco-ai-user-files.s3-us-west-2.amazonaws.com
The following URLs are optional but will help you access different tools within the app:
intercom.io
api-iam.intercom.io
widget.intercom.io
nexus-websocket-a.intercom.io
nexus-websocket-b.intercom.io
js.intercomcdn.com
intercom.help
goo.gl
classroom.google.com
analytics.google.com
lh3.googleusercontent.com
bam.nr-data.net js-agent.newrelic.com
Some AI Tools allow export of content to Writable. If your district has puchased Writable, see this article for additional domains that will need to be allowed.
If your school or district IT person has questions about why any of these are required or would like more information about how they're used, please have them email us at help@hmhco.ai.