If you believe that you are not receiving alerts for jobs in your area, and have checked both that your dispatchers and operators are properly set up and that you are able to receive push notifications, you'll want to take the following steps to ensure that your app is properly functioning on your iPhone or Apple tablet. 

The Settings icon is a gray gear box and is pictured below.

Apps are categorized in alphabetical order. Scroll down until you find the HONK Partner app. Once you find it, click it to enable location services and notifications. 

You'll want to make sure that your location services are turned on and that you have push notifications enabled. If your location services are turned off, you will see the word "Never" instead of the word "Always" in that section. If notifications are off, it will say "Off" instead of "Banners, Sounds, Badges."

You'll want to then return to your phone's Settings page. Once there, click General. 

Once you've gone into your General page you'll want to identify your Software Update button. There you'll be able to see whether or not your phone is up to date with the its latest version. 

We recommend making sure that your phone is fully updated. Your phone's most recent version will ensure that all of your apps run smoothly. Outdated software can inhibit your apps from properly functioning. 

Once you've checked to make sure your device is up to date, return to the General page and click on iPhone Storage. 

To ensure that all of your apps run smoothly, you'll want to make sure that you have available storage on your phone. If your storage exceeds a certain capacity, it MAY impact an app from fully functioning. This is not just relevant to your HONK app, but also any other app you have on your phone. 

If you are still having problems after you've checked your operators and your push notifications...

Delete the app from your phone, remove yourself as a operator on your My Team page, and then re-install the app. If you continue to have problems after you've done all of these things, please email partners@honkforhelp.com.